Key Information for Resolving Suspended E-commerce Accounts

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Recently, many customers ask Hidemyacc how to create one or multiple eBay accounts or other e-commerce platform accounts on the same computer when having a suspended account. So, in this post, Hidemyacc will show you some tutorials and their pros & cons.


Prepare information to create new accounts

Normally, when your computer has a suspended account, especially suspended by violated policy, all your account’s information, your computer’s information, your IP address are on the blacklist. If you continue to create new accounts with the same computer’s information and IP address, sooner or later, all of them will be suspended. To create a new account, you need to prepare some information based on the following issues:


New Identity information

You will need to prepare a new email, new ID, new bank account/visa… these are needed information when creating a shop.

New IP address

It’s not complicated, here are some ways you can use to change your IP addresses:

  • Use 3G, 4G from your mobile phone
  • Use DCOM
  • Use Proxy

Tips: You should use Proxy for more secure and more trustworthy, especially Residential Proxy.

New device information

Device information includes Device Fingerprint and Browser Fingerprint. This is the most complicated, most asked issue that Hidemyacc received.

The easiest way is to buy a new computer, but it is only for wealthy customers. This is not a optimal idea for most of people. So, what about normal people? Is there any affordable and simple ways for you?

Ways to change device information

Here are few ways to change device information that Hidemyacc summarized after many years in working in MMO business:

Reinstall your computer’s operating system

We can change some device information, but information related to hardware fingerprints cannot be changed. So if you are lucky, your accounts may live. This solution is for some who don't have so much investment money.

Use VPS

VPS is short for a Virtual Private Server. VPS hosting has become a popular choice because it is generally lower in cost than dedicated hosting but provides better reliability, security, and performance than shared hosting.

Many people are using this solution, and it’s fairly safe. 1 VPS for 1 Account. But the price to rent a VPS is fairly high and the operation of the server is quite slow. Moreover, remember to rent VPS from a trustworthy provider because your data might be stolen by them.

Use Firefox + Addons

Until now, this solution is fairly safe, but the risk is still pretty high because AI is becoming more and more intelligent day by day. When you change your device information with Addons, some specifications will randomly change whenever you reload your browser like your computer’s Canvas.

While each computer has a fixed Canvas that does not change but it changes all the time, is it suspicious? Moreover, Addons also hide some specifications. We only need to hide our computer’s specifications if we are doing something wrong. And that’s more than enough to be suspended.

Use software to change device information

This is the safest and most effective solution so far but it still costs you some fee. There are many software’s advertise that can change your device information. But to check if your device information has been changed yet, you go to pixelscan.

If your data are all green, that means your device information has been changed. If there are one or more red, or your data is uncollectible, especially Fingerprint, that means your device information is not secured enough to create Etsy or any other website accounts.


In addition, if you want to know how to make money with affiliate marketing arbitrage, we have published a blog about this. You can read it here.


Until now, Hidemyacc is the best and the most economical software to change device and browser fingerprints. And you can verify the effectiveness of Hidemyacc by going to pixelscan or getip.pro and follow the instructions above. Moreover, Hidemyacc has a 7-day trial for you to experience.


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If you have any further questions, comments, or suggestions, feel free to contact us via Telegram, Skype, or Facebook Messenger support.

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